Reschedule, cancel or get an earlier appointment.

How it works
Shorten your wait

Looking to shorten your waiting time? Join Zymego to receive instant notifications when appointments open up due to cancellations. You’ll get a message right away and can confirm your spot in seconds.

Reschedule and cancel appointments

You can easily reschedule and cancel your appointments on Zymego’s website, at your convenience.

Request days that suits you

If you don’t find a suitable appointment in the rescheduling calendar, you can request days that suit you, and Zymego will book you in as soon as an appointment becomes available.

Self-book appointment

You can book a new appointment at some clinics directly in Zymego’s portal. Visit the clinic’s website and see what applies to them.

Contact our support team and we’ll be happy to help.

Zymego has been used by over 270 000 patients

Frequently asked questions

With Zymego, you can shorten your waiting time by getting offers for earlier appointments, when appointments become available because of other patient cancellations. Once you have logged in and signed up to receive offers for earlier appointments, you will receive notifications when appointments become available. In addition, you can easily reschedule and cancel your appointment. Some clinics also offer their patients the ability to self-book  appointments, linking to Zymego directly from their website or by sending out links, after you have been in contact with the clinic. Visit your clinic’s website to see what applies to them.

You always receive confirmation via text message and email if you have rescheduled or cancelled your appointment. If you have rescheduled your appointment, you can always see your new appointment on www.zymego.wales